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Room overview

Our rooms

Explore our
cosy rooms

In the Universo we provide plenty of space for cosy well-being! In our 7 contemporary double rooms and 12 spacious holiday apartments you finally get to relax away from the daily grind, find some peace and enjoy time to yourself! Please note that the room pictures shown on our website are examples of accommodation and may differ slightly from the actual rooms.

Key factsCancellation termsChildren's prices

2 (4) people

Double room deluxe

Double room deluxe

Relaxing holidays in our modern deluxe double rooms

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4 (5) people, 80 m²

Holiday apartment


4 (5) people, 65 m²

Holiday apartment


4 people, 65 m²

Holiday apartment


Key facts

Everything about your
holiday here with us.

Key facts

Payment terms

You can settle your hotel bill in cash or using a debit card. Please note that we do not accept credit cards. Prices listed are per person and day, and include all taxes, excl. local taxes of € 2,60 per person and day (payable by those aged 15 and over).

Ski passes

Ski passes can of course be added to your room bill.


The breakfast buffet is included in the double room price. The apartment prices do not include meals. Breakfast can be booked for € 19,- per person and day, children up to 13 years pay € 9,50 per child and day.

Holiday periods

During the school holidays in Austria, minimum 7 day stays are available, with arrival on Saturday only.
Please note the price surcharge of 10% for shortfalls of up to 5 days.

Late Check-Out

If you would like to enjoy your holiday for longer, on the day you are due to depart, you can hire a lockable changing room in the wellness area (with shower and changing options), for € 40,-.

Underground garage

For the duration of your stay in our hotel in Serfaus, a space in our underground garage is available for an added charge of € 15,- per day. Please note that a limited number of spaces are available.

Final cleaning

Thorough final cleaning of your apartment is a one-off and dependent on the apartment category.

Additional beds & children’s beds

On request, we are happy to provide you with additional beds in your apartment. There is a charge of € 20,- per person and day for an additional bed.
For children up to the age of 2 a cot is provided free of charge. For children aged 2 and over, there is a charge of € 6,- per child and day.

Wellness & SPA

Use of our wellness area is free of charge during your holiday.
Healthful, healing massages can also be additionally booked as individual services.


The adventure and activity card from the Serfaus-Fiss-Ladis holiday region provides you with free or discounted entry to numerous attractions. It is included with your summer booking.


We are also happy to welcome your four-legged friend at the Hotel Universo. Please note that we charge € 20,- per dog and per day without food.

Cancellation terms

Our Cancellation Conditions

You can usually cancel your vacation free of charge up to 1 month before arrival.

Children's prices summer 2024
Children's prices for the double room winter 2024/25
Children's prices for the double room deluxe winter 2024/25
Weinkapelle mit Stühlen und Tischen

Universo Weinkapelle
The meeting place in Serfaus

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    Wellness area

    Hotel Universo