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Room overview

Our rooms

Explore our
cosy rooms

In the Universo we provide plenty of space for cosy well-being! In our 6 contemporary double rooms and 12 spacious holiday apartments you finally get to relax away from the daily grind, find some peace and enjoy time to yourself!

Key factsCancellation termsChildren's prices

4 (5) people, 80 m²

Holiday apartment


4 (5) people, 65 m²

Holiday apartment


4 people, 65 m²

Holiday apartment


4 people, 65 m²

Holiday apartment


Key facts

Everything about your
holiday here with us.

Key facts

Payment terms

You can settle your hotel bill in cash or using a debit card. Please note that we do not accept credit cards.
A buffet breakfast is included in the price of a double room. Apartment prices do not include any catering services. In this instance, breakfast is charged at €14 per person and day. Children up to the age of 3.99 enjoy breakfast free of charge, from 4 to 10 years old the cost is €7 per child and day.
Prices listed are per person and day, and include all taxes, excl. local taxes of €2.60 per person and day (payable by those aged 15 and over).

Holiday periods

During the school holidays in Tyrol and Austria, minimum 7 day stays are available, with arrival on Saturday only.
Please note that when stays exceed 5 days, there is a 10% surcharge.

Late Check-Out

If you would like to enjoy your holiday for longer, on the day you are due to depart, you can hire a lockable changing room in the wellness area (with shower and changing options), for €40.

Underground garage

For the duration of your stay in our hotel in Serfaus, a space in our underground garage is available for an added charge of €9 per day. Please note that a limited number of spaces are available.

Final cleaning

Thorough final cleaning of your apartment is a one-off and dependent on the apartment category.

Additional beds & children’s beds

On request, we are happy to provide you with additional beds in your apartment. There is a charge of €20 per person and day for an additional bed.
For children up to the age of 2 a cot is provided free of charge. For children aged 2 and over, there is a charge of €6 per child and day.

Wellness & SPA

Use of our wellness area is free of charge during your holiday.
Healthful, healing massages can also be additionally booked as individual services.


The adventure and activity card for the Serfaus-Fiss-Ladis holiday region providing you with free or discounted entry to numerous attractions, is included with your summer booking.

Cancellation terms

Our Cancellation Conditions

Due to the current situation, changed cancellation conditions apply at the moment. As a rule, you can cancel your holiday free of charge up to 14 days before arrival.

For your safe holiday in Serfaus, you can find more information about Österreichischen Hotelvertragsbedingungen here.

Children's prices

Universos Weinkapelle
The meeting place in Serfaus

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    Wellness area

    Beauty oasis

    Energy massages

    Hotel Universo